Accommodation Terms & Conditions

Confirming your booking

  • All reservations will be treated as provisional pending the receipt of Credit/Debit Card Details or a deposit where applicable
  • All deposits are non-refundable and non-transferable
  • When special requests are made, the Hotel will endeavour to accommodate them, however they cannot be guaranteed

Cancellations

  • Cancellations must be received no later 12 noon the day prior to arrival.
  • Cancellations made after the stated time will incur a charge of 100% of the first night’s accommodation or the retainment of the deposit or pre-payment taken.
  • Bookings of more than 4 (four) rooms will be deemed as a group and will be subject to an extended cancellation policy.

Payments

  • The hotel accepts all major credit cards and debits cards.
  • The cost of all additional services must be settled before departure.

Car Parking

  • There are plenty of complimentary car parking spaces, unfortunately, spaces cannot be reserved or guaranteed.
  • For guests with mobility difficulties, cars may be parked on Edgeley Road adjacent the hotel.

Special Offers

  • All Special Offers advertised are “Subject to Availability” and may exclude weekends, Bank holidays and other restrictions.
  • The hotel reserves the right to alter or cancel any of the contents and prices of events and packages
  • Special offers are only valid for new bookings and cannot be combined with any other offers.

Rates

  • Please note that all prices quoted on our website are non-commissionable.